Frequently Asked Questions
What Does GlowGuard Actually Do?
GlowGuard™ is a motion-activated night light with a built-in UV-C light. It mounts on your toilet lid, lights up automatically when it detects movement, and its UV-C light works to help support a more hygienic toilet area between cleans.
How Do I Install GlowGuard?
GlowGuard™ uses a peel-and-stick adhesive backing that mounts to the underside of your toilet lid — no tools, no drilling, and no electrician needed. It can be repositioned or removed if you need to.
Is GlowGuard Rechargeable? Do I Need Batteries?
Yes. GlowGuard™ has a built-in rechargeable battery and comes with a USB charging cable, so there are no disposable batteries to buy or replace.
Will GlowGuard Fit My Toilet?
GlowGuard™'s adhesive backing is designed to mount on most standard toilet lids. If your toilet lid has an unusual shape or surface, please contact us before ordering
How Do I Clean GlowGuard?
Wipe GlowGuard™ with a soft, dry or slightly damp cloth. Avoid submerging the unit in water.
Is The Light Bright Enough To See By At Night?
GlowGuard™ gives off a soft, low-level glow designed to help you see safely on a nighttime trip without fully waking you up. It's a night light, not a replacement for your main bathroom light.
What If It Does Not Suit Me?
You are covered by our 14 Day Risk-Free Money Back Guarantee. Try GlowGuard™ at home, and if it is not right for you, contact us and we will help with the return process.
Where are you located?
We're an Australian-owned business based in Queensland.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at rechargedlivingco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.